This Privacy Policy explains how Dyrk Frames (“Dyrk Frames”, “we”, “us”) collects, uses and protects personal information when you visit new.dyrkframes.com or contact us about engineering services. By using this website you agree to the practices described here.
1. Who we are
Dyrk Frames is a Light Gauge Steel (LGS) and Cold-Formed Steel (CFS) engineering consultancy based in DHA Phase 6, Lahore, Pakistan. For any privacy question, email info@dyrkframes.com or call +92 307 6397258.
2. Information we collect
Information you give us. When you submit the Request a Quote form, email us or call us, we may collect:
- Your name, email address, phone / WhatsApp number and company name
- Project location, project type, services required, estimated size and preferred start date
- Project descriptions and any drawings, models or documents you upload (for example PDF, DWG, IFC, RVT, SKP or image files)
- Any other information you choose to include in your messages
Information collected automatically. Like most websites, our server records basic technical data such as IP address, browser type, pages visited and the date and time of the visit. This is used for security and to keep the website working.
3. How we use your information
- To review your project and prepare a proposal or quotation
- To communicate with you about your enquiry, project and our services
- To deliver engineering services you have engaged us for
- To protect the website against spam, abuse and security threats
- To meet legal, tax and accounting obligations
We do not sell, rent or trade your personal information, and we do not use your project files for any purpose other than your enquiry or project.
4. Your drawings and project files
Drawings, models and documents you upload are treated as confidential. They are accessed only by our engineering team (and, where needed for your project, by engineers working under our supervision) and are not shared with third parties without your permission, except where required by law.
5. Cookies
This website uses only the cookies needed for it to function (for example, to remember a form in progress or keep an administrator logged in). If we add analytics or marketing tools in the future, this policy will be updated and, where required, we will ask for your consent first.
6. Third-party services
We use trusted service providers to run this website and communicate with you, such as our web hosting provider and email service. Web fonts are loaded from Google Fonts, which means your browser connects to Google’s servers and your IP address is visible to Google. Links to external websites (for example LinkedIn, Facebook, Instagram or WhatsApp) are governed by those websites’ own privacy policies.
7. How long we keep information
Quote requests and correspondence are kept for as long as needed to respond and, if you become a client, for the duration of the project and any period required for legal, contractual or professional record-keeping. Uploaded files for enquiries that do not proceed are deleted when no longer needed.
8. Security
We use reasonable technical and organisational measures to protect your information, including secure (HTTPS) connections, restricted access to submissions and regular software updates. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
9. International clients
We work with clients in many countries. Your information may be processed in Pakistan and in the countries where our service providers operate. We take steps to ensure it remains protected wherever it is processed.
10. Your rights
Depending on where you live, you may have the right to access, correct or delete the personal information we hold about you, to object to or restrict certain uses, and to withdraw consent. To make a request, email info@dyrkframes.com. We will respond within a reasonable time.
11. Children
Our services are intended for businesses and professionals. We do not knowingly collect personal information from children.
12. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was last changed.
13. Contact us
Dyrk Frames — DHA Phase 6, Lahore, Pakistan
Email: info@dyrkframes.com
Phone / WhatsApp: +92 307 6397258
Or use our contact form.